I’m writing regarding the charges on my account, as I noticed some discrepancies between what my insurance indicated and the amounts billed by your office.
The total charges appear significantly higher than expected. My understanding is that follow-up visits typically do not cost even $50, but over $200, which is why I was surprised by the billing.
On my first visit, I paid $40.80 at the counter. During my follow-up visit, I was informed that I had a balance of $443.65, which I paid because I had completed the hearing test and assumed the charges were correct.
However, after reviewing my insurance statement for the second follow-up visit, I noticed additional charges that were not explained to me. This does not seem accurate or fair.
Could you please review my account and clarify these charges? If any amount was billed incorrectly, I would appreciate a refund for the overcharged amount.
Thank you for your attention to this matter, and I look forward to your response.